NDIS Support Coordination

Our NDIS Support Coordinators in Logan, Brisbane, help you to create a plan and manage NDIS funding to maximise your NDIS budget and reach your goals.

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Our NDIS support coordination service aims to connect you with the necessary support to improve your well-being, maximize your quality of life, and help you achieve your goals.

Our friendly and well experienced support coordinators are here to help you and navigate the process of exploring and implementing your NDIS plan.

Our NDIS support coordination providers are committed to ensure you have the choice and control over the support you desire.

We simplify connections for NDIS participants with supported independent living (SIL) providers, specialist disability accommodation (SDA), employment services, community access, daily living support, residential aged care, assistive technology, home modifications, mental health support, allied health, and many more.

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If Support Coordination is not included in your plan and you are unsure how to connect to services, keep track of your funding, or navigate the review process, our NDIS Exploration & Mentoring packages are here to guide you.

NDIS service providers work with you to know your plan, identify your goals and support you to get the most out of your NDIS plan. Their role is to listen to what matters most to you and help you reach your goals including by finding, recommending and connecting you to service providers suited to your unique needs.

  • Support to access the NDIS and understand your plan.
  • Recommendations & control over your chosen support services.
  • Support to identify your goals & develop strategies to achieve them.
  • Support to implement and get the most out of your plan.
  • Support to increase your independence and quality of life.

NDIS Support Coordination is offered at three different levels, depending on your needs and the difficulty of your support plan.

1. Support Connection

This entry level support focuses on building your ability to connect with informal, community, and funded supports. The goal is to empower you to navigate your plan effectively and achieve your goals by linking you with relevant services.

2. Support Coordination (Coordination of Supports)

This intermediate level helps you develop the skills needed to understand and maximise your plan. A support coordinator will efficiently work closely with you to ensure a mix of supports is used to increase your capacity for independent living, build up relationships, manage service delivery, and engage in your community.

3. Specialist Support Coordination

This highest level of support is designed for participants with more complex needs. A specialist support coordinator provides additional assistance to manage challenges within your support environment and ensure consistent service delivery. The Support coordinator in Logan helps to maintain stability in your support arrangements.
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Why Choose Our NDIS Support Coordination Services

We are NDIS registered providers across Australia. Our passionate and enthusiastic Support Coordinators have lived experience with people with a disability and bring a wide variety of knowledge and skills to the team. We are committed to providing the participants with clear, honest and unbiased advice.

At United Care and Consultancy, we will respect your thoughts, wishes and decisions and work collaboratively to help you get the best outcomes from your NDIS plan. We will talk with you about the best way we can communicate with you. Once your Support Coordinator is working with you, they will respond to your contact within 24 hours.

Please feel free to contact us or book an appointment. You can either fill out the contact form or drop us an email at admin@ccunited.au

We are here to help you out through every stage of your NDIS journey, making the process clear and easy.

  • We start by getting to know you—your needs, goals, and what matters most. Together, we’ll set clear goals and identify the right supports to help you reach them.
  • Once your NDIS plan review is in place, we help you put it into action. From connecting with NDIS registered providers to adjust supports as your needs change, we’re with you every step of the way.

The benefits of a good support coordinator:

  • Helps participants understand their National Disability Insurance Scheme.
  • Coordinates service bookings and service agreements
  • Connects NDIS participants to appropriate community services and NDIS disability support services
  • Supports participants in managing service agreements with multiple providers
  • Assists with plan management and initial plan implementation reports
  • Helps navigate unexpected events or changes in the support environment
  • Encourages independence through capacity building
  • Builds and maintains relationships with support workers, service providers, and family members
  • In the end, a support coordinator plays a crucial role in making the NDIS work for you, determining the suitable level of support.
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Frequently Asked Questions

Who is eligible for NDIS support coordination?

NDIS participants who need help understanding and leading their NDIS plan, and who would benefit from building their capacity to navigate the system and connect with NDIS providers, are eligible for Support Coordination. At United Care and Consultancy, we simplify your NDIS journey through well experienced support coordination aligned to your goals.

How can NDIS Support Coordination help me use my plan effectively?

Support Coordination is a service that helps NDIS participants manage their plans effectively by connecting with the right supports and resources. Have questions or need support? Contact us or visit our website at ccunited.au to learn more.

Do I need to pay for NDIS Support Coordination out of pocket?

No, you generally don’t need to pay for NDIS Support Coordination out of pocket. If Support Coordination is included in your NDIS plan, the funding for it comes from your Capacity Building budget. This means you won’t have to pay for it separately.

Can I change my NDIS Support Coordinator if I’m not happy?

Participants can choose to change support coordination providers at any time, as long as they follow the notice periods in their service agreement. If you are considering a change or want to explore how United Care & Consultancy can support you better, feel free to contact us for more information.

How do I request support coordination in my NDIS plan?

Participants can connect with support coordinators by using a request for service. If you would like to connect with a dedicated Support Coordinator, United Care & Consultancy is here to help.

What’s the difference between a Support Coordinator and a Local Area Coordinator (LAC)?

An NDIS support coordinator provides funded support for applicants who get approval for ‘support coordination’ in their NDIS plan. These supports are included because of complex needs that may require more assistance than available. The support coordinator will coordinate the services you receive from various providers and suppliers.

An NDIS local area coordinator (LAC) works alongside other planners contracted by the NDIA to handle planning meetings within a specific geographical area. Their main duty is to link NDIS participants to the NDIS and other mainstream and community support within your area.

How often will I meet with my NDIS Support Coordinator?

It depends on your needs and the level of support in your NDIS plan. Some people may have regular weekly or fortnightly check-ins, while others might only need support every month or as needed. At United Care & Consultancy, we work with you to set a schedule that suits you best.You are always in control, and we are here when you need us the most.

What should I expect during my first meeting with a Support Coordinator?

The first meeting with your NDIS support coordinator at United Care and Consultancy will set the stage for a collaborative and supportive relationship. This meeting is an opportunity to gather information, set clear expectations, and establish a path forward for your loved one’s well-being.

How soon can I start receiving support coordination after approval?

Once your NDIS plan is approved and you have chosen a specialist support coordinator, you can start using your NDIS funding usually within 24 hours. You will get a notification through the place portal, and sometimes by mail or in person. As soon as your plan is accessible, support coordination services can begin.

What’s included in NDIS Support Coordination services?

Support Coordination is a NDIS funded service that helps people with disability and their carers to connect with services.

Can NDIS Support Coordination help me find service providers?

NDIS support coordinator or coach can help you find service providers. A service provider is a person or organisation that provides your NDIS support.

Can NDIS Support Coordination assist during plan reviews or changes?

Yes, NDIS Support Coordination can play a key role during an NDIS consultation, especially when you’re preparing for a plan review or making changes. Support coordinators help you understand your current plan, connect with the right providers, and build the skills to manage your supports all of which are important when reviewing or updating your NDIS plan.

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